FAQ

What is your Return Policy?

We are pleased to accommodate returns and exchanges within 30 days on all products that have not been opened, worn, or tampered with. Once product returns are received, a refund will be issued for the product purchase price minus any shipping & handling fees, to the original form of payment. Customer is responsible for all return shipping charges and fees.
Where is My Order?

All orders will ship within 2-3 business days from purchase. You will receive an order confirmation email. Once your order ships, you will receive an alert via email with the tracking information.
Do you ship Internationally?

Yes, we ship to most countries worldwide accepting hair care shipments from the United States. Orders shipped outside the United States may be subject to import duties, taxes, customs and/or other charges not included in the total cost of your order. These fees are imposed by the country your order is being delivered to upon passing through customs and/or the shipping carrier. Any fees will not be covered or reimbursed by us.
Are all products listed on the website free of sulfates, silicones or parabens?

All products are sulfate-free, silicone-free, and paraben-free.
Are your products Vegan?

All the products we carry are 100% vegan.
How can I get a coupon?

Sign up for our email newsletter, and keep updated on special sales only available through our newsletter. Every time we have a new sale you will receive an email newsletter with a new coupon code. As a special bonus, when you first sign up for our newsletter you are automatically sent your first sent your first coupon code! Multiple promos and/or coupons cannot be combined.